Jeffrey Gitomer

"This is not hard sell—it’s heart sell. Good questions get to the heart of the problem or the need very quickly, and the buyer doesn’t feel like he or she is being pushed."

- Jeffrey Gitomer

"Love of sales + love of life = a happy result."

- Jeffrey Gitomer

"Great salespeople are relationship builders who provide value and help their customers win."

- Jeffrey Gitomer

""Great salespeople are relationship builders who provide value and help their customers win.""

- Jeffrey Gitomer

"Quality performance starts with a positive attitude."

- Jeffrey Gitomer

""Quality performance and quality service starts with a positive attitude.""

- Jeffrey Gitomer

"There’s no lotion or potion that will make sales faster and easier for you — unless your potion is hard work."

- Jeffrey Gitomer

"There’s no lotion or potion that will make sales faster and easier for you – unless your potion is hard work."

- Jeffrey Gitomer

"Customer satisfaction is worthless. Customer loyalty is priceless."

- Jeffrey Gitomer

"Obstacles can't stop you. Problems can't stop you. People can't stop you. Only you can stop you."

- Jeffrey Gitomer

"You don't earn loyalty in a day. You earn loyalty day-by-day."

- Jeffrey Gitomer

"You don’t earn loyalty in a day. You earn loyalty day by day."

- Jeffrey Gitomer

"Obstacles can't stop you. Problems can't stop you. Most of all, other people can't stop you. Only you can stop you."

- Jeffrey Gitomer

"Quality performance starts with a positive attitude"

- Jeffrey Gitomer

"Change is not a four letter word… but often your reaction to it is!"

- Jeffrey Gitomer

"Change is not a four-letter word… but often your reaction to it is!"

- Jeffrey Gitomer

"Failure is not about insecurity, it’s about lack of execution."

- Jeffrey Gitomer

"The key to mastering any kind of sales is switching statements about you – how great you are, and what you do – to make statements about them."

- Jeffrey Gitomer

"Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?"

- Jeffrey Gitomer

"Biggest question: Isn’t it really ‘customer helping’ rather than customer service? And wouldn’t you deliver better service if you thought of it that way?"

- Jeffrey Gitomer

"The key is not to call the decision-maker. The key however is to have the decision maker call you."

- Jeffrey Gitomer

"The key is not to call the decision-maker. The key is to have the decision maker call you."

- Jeffrey Gitomer

"You don’t earn loyalty in a day. You earn loyalty day-by-day."

- Jeffrey Gitomer