Service Quotes

"The most important thing in communication is to hear what is not said."

- Peter Drucker

"When a customer complains, he is doing you a special favor; he is giving you another chance to serve him to his satisfaction. You will appreciate the importance of this opportunity when you consider that the customer’s alternative option was to desert you for a competitor."

- Seymour Fine

"Treat the customer like you would want to be treated. Period."

- Brad Schweig

"The customer is why we are here. If we take good care of them, they’ll give us good reason to come back."

- Jenny McKenzie

"If you have a job without aggravations, you don’t have a job."

- Malcolm Forbes

"Excellent firms don’t believe in excellence—only in constant improvement and constant change."

- Tom Peters

"Building a good customer experience does not happen by accident. It happens by design."

- Clare Muscutt

"Look after the customers and the business will take care of itself."

- Ray Kroc

"A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large."

- Henry Ford

"Customers who love you will market for you more powerfully than you can possibly market yourself."

- Jeanne Bliss

"A brand is no longer what we tell the consumer it is—it is what consumers tell each other it is."

- Scott Cook

"There is a spiritual aspect to our lives—when we give, we receive—when a business does something good for somebody, that somebody feels good about them!"

- Ben Cohen

"If you love what you’re doing and you always put the customer first, success will be yours."

- Ray Kroc

"Whether it’s a bored demeanor, a dismissive look or just plain rude behavior, sloppy customer service spells disaster faster than just about any other business transgression."

- Lauren Simonds

"In the long arc of time, you are only relevant if customers love you."

- Tim Cook

"Although your customers won’t love you if you give bad service, your competitors will."

- Kate Zabriskie

"If we do not lay out ourselves in the service of mankind whom should we serve?"

- John Adams

"Make a customer, not a sale."

- Katherine Barchetti

"Only a life lived in the service to others is worth living."

- Albert Einstein

"We just don't just talk. We don't just write white papers. We are implementers at our core. We deliver programs."

- Dr. Geetha Murali

"The sole purpose of business is service. The sole purpose of advertising is explaining the service which business renders."

- Leo Burnett

".. consists in giving, and in serving others."

- Henry Drummond

"We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better."

- Jeff Bezos

"Find a need and fill it."

- Ruth Stafford Peale

"The work of volunteers impacts all our lives, even if we are not aware of it."

- Anthony Worrall-Thompson

"As one person I cannot change the world, but I can change the world of one person."

- Paul Shane Spear

"Non nobis solum nati sumus.(Not for ourselves alone are we born.)"

- Marcus Tullius Cicero

"From the perspective of the gospel, fund-raising is not a response to crisis. Fund-raising is, first and foremost, a form of ministry."

- Henri Nouwen

"We ourselves feel that what we are doing is just a drop in the ocean. But the ocean would be less because of that missing drop."

- Mother Teresa

"To move forward, you have to give back."

- Oprah Winfrey