When a customer complains, he is doing you a special favor; he is giving you another chance to serve him to his satisfaction. You will appreciate the importance of this opportunity when you consider that the customer’s alternative option was to desert you for a competitor.

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"When a customer complains, he is doing you a special favor; he is giving you another chance to serve him to his satisfaction."

- Seymour Fine

Compassion

"When a customer complains, he is doing you a special favor; he is giving you another chance to serve him to his satisfaction. You will appreciate the importance of this opportunity when you consider that the customer's alternative option was to desert you for a competitor."

- Seymour Fine

Service

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"You can get everything in life you want if you will just help enough other people get what they want."

- Zig Ziglar

Service

"So, whether you eat or drink or whatever you do, you should do it all for God's glory."

Service

"Whoever wants to be first must be slave of all. For even the Son of Man did not come to be served, but to serve, and to give his life as a ransom for many."

- Jesus

Service

"Do you know who will go first on the Day of Resurrection to the shade of God…Those who when given what is right accept it, when asked for something give freely and who judge in favor of others as they do for themselves."

- Prophet Muhammad (s)

Service

"If anyone fulfills his brother’s needs, Allah will fulfill his needs; if one relieves a Muslim of his troubles, Allah will relieve his troubles on the Day of Resurrection."

- Prophet Muhammad (s)

Service