Peter Drucker

"The most important thing in communication is hearing what isn’t said."

- Peter Drucker

"The most important thing in communication is to hear what isn’t being said."

- Peter Drucker

"The aim of marketing is to know and understand the customer so well the product or service fits them and sells itself."

- Peter Drucker

"The greatest danger in times of turbulence is not the turbulence—it is to act with yesterday’s logic."

- Peter Drucker

"Success in the knowledge economy comes to those who know themselves—their strengths, their values, and how they best perform."

- Peter Drucker

"A person can perform only from strength. One cannot build performance on weakness, let alone on something one cannot do at all."

- Peter Drucker

"Quality in a service or product is not what you put into it. It is what the client or customer gets out of it."

- Peter Drucker

"“The best way to predict the future is to create it.”"

- Peter Drucker

"Plans are only good intentions unless they immediately degenerate into hard work."

- Peter Drucker

"Culture eats strategy for breakfast."

- Peter Drucker

"The leaders who work most effectively, it seems to me, never say ‘I.’ And that’s not because they have trained themselves not to say ‘I.’ They don’t think ‘I.’ They think ‘we’; they think ‘team.’ They understand their job to be to make the team function."

- Peter Drucker

"The most important thing in communication is to hear what isn't being said."

- Peter Drucker

"Strategy is a commodity, execution is an art."

- Peter Drucker

"The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer."

- Peter Drucker

"Business has only two functions – marketing and Innovation."

- Peter Drucker

"We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn."

- Peter Drucker

"Learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn."

- Peter Drucker

"Learning is a lifelong process. We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn."

- Peter Drucker

"Listening (the first competence of leadership) is not a skill, it is a discipline. All you have to do is keep your mouth shut."

- Peter Drucker

"Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes."

- Peter Drucker

"No executive has ever suffered because his subordinates were strong and effective."

- Peter Drucker

"The entrepreneur always searches for change, responds to it, and exploits it as an opportunity."

- Peter Drucker

"Management is doing things right; leadership is doing the right things."

- Peter Drucker

"Leadership is lifting a person’s vision to higher sights, the raising of a person’s performance to a higher standard, the building of a personality beyond its normal limitations."

- Peter Drucker

"A man should never be appointed into a managerial position if his vision focuses on people’s weaknesses rather than on their strengths."

- Peter Drucker

"Effective leadership is not about making speeches or being liked; leadership is defined by results, not attributes."

- Peter Drucker

"Management is about human beings. Its task is to make people capable of joint performance, to make their strengths effective and their weaknesses irrelevant."

- Peter Drucker

"Decision making is the specific executive task."

- Peter Drucker

"A manager sets objectives, organizes, motivates, and communicates, sets yardsticks, and measures develops people."

- Peter Drucker

"Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you’ve got."

- Peter Drucker

"The leaders who work most effectively, it seems to me, never say ‘I.’ And that’s not because they have trained themselves not to say ‘I.’ They don’t think ‘I.’ They think ‘we’; they think ‘team.’ They understand their job to be to make the team function. They accept responsibility and don’t sidestep it, but ‘we’ gets the credit…. This is what creates trust, what enables you to get the task done."

- Peter Drucker

"The best way to predict the future is to create it. Start shaping your future this Thursday."

- Peter Drucker

"The most important thing in communication is hearing what isn't said."

- Peter Drucker

"The greatest danger in times of turbulence is not the turbulence—it is to act with yesterday's logic."

- Peter Drucker

"The best way to predict the future is to create it."

- Peter Drucker

"The best way to predict your future is to create it."

- Peter Drucker

"The best way to predict the future is to create it"

- Peter Drucker

"Create your future; don't just predict it."

- Peter Drucker

""The best way to predict the future is to create it.""

- Peter Drucker

"Successful entrepreneurs know that the best way to predict the future is to create it."

- Peter Drucker

"The purpose of business is to create and keep a customer."

- Peter Drucker

"Until we can manage time, we can manage nothing else."

- Peter Drucker

"Leave enough time unscheduled; anyone in a decision-making position should, as a rule, schedule no more than half his time."

- Peter Drucker

"Time is the scarcest resource and unless it is managed nothing else can be managed."

- Peter Drucker

"Unless commitment is made, there are only promises and hopes; but no plans."

- Peter Drucker

"Developing talent is business’s most important task—the sine qua non of competition in a corporate world."

- Peter Drucker

"Teaching is the only major occupation...for which we have not developed tools that make an average person capable of competence and performance. In teaching we rely on the naturals, the ones who somehow know how to teach."

- Peter Drucker

"Teaching is the only major occupation of man for which we have not yet developed tools that make an average person capable of competence and performance."

- Peter Drucker

"The most important thing in communication is to hear what is not said."

- Peter Drucker

"The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself."

- Peter Drucker

"There’s an enormous number of managers who have retired on the job."

- Peter Drucker

"The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday’s logic."

- Peter Drucker

"Efficiency is doing better than what is already being done."

- Peter Drucker

"Efficiency means doing things correctly while effectiveness means selecting the right tasks and combined they establish effective teamwork."

- Peter Drucker

"Efficiency is doing things right; effectiveness is doing the right things."

- Peter Drucker

"Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window."

- Peter Drucker

"Nothing is less productive than to make more efficient what should not be done at all."

- Peter Drucker

"Quality in a service or product is not what you put into it. It is what the customer gets out of it."

- Peter Drucker

"There is nothing quite so useless as doing with great efficiency something that should not be done at all."

- Peter Drucker

"Most of what we call management consists of making it difficult for people to get their work done."

- Peter Drucker

"Efficiency is doing things right. Effectiveness is doing the right things."

- Peter Drucker

"Knowledge has to be improved, challenged, and increased constantly, or it vanishes."

- Peter Drucker

"Knowledge is the source of wealth. Applied to tasks we already know, it becomes productivity. Applied to tasks that are new, it becomes innovation."

- Peter Drucker