"The most important thing in communication is hearing what isn’t said."
- Peter Drucker
Awareness
"The most important thing in communication is to hear what isn’t being said."
- Peter Drucker
Awareness
"The aim of marketing is to know and understand the customer so well the product or service fits them and sells itself."
- Peter Drucker
Awareness
"The greatest danger in times of turbulence is not the turbulence—it is to act with yesterday’s logic."
- Peter Drucker
Transformation
"Success in the knowledge economy comes to those who know themselves—their strengths, their values, and how they best perform."
- Peter Drucker
Self-awareness
"Motivation is the art of getting people to do what you want them to do because they want to do it."
- Dwight D. Eisenhower
Leadership
"Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually translate into leadership ability."
- Harvey Mackay
Leadership
"Everyone talks about building a relationship with your customer. I think you build one with your employees first."
- Angela Ahrendts
Leadership
"Leaders can let you fail and yet not let you be a failure."
- Stanley McChrystal
Leadership
"An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage."
- Jack Welch
Leadership