“Everyone talks about building a relationship with your customer. I think you build one with your employees first.”
"I don’t want to be sold to when I walk into a store. I want to be welcomed."
- Angela Ahrendts
Compassion
"And if the end result is that someone, somewhere winds up believing they can do something out of the ordinary, well, then you’ve really made it."
- Angela Ahrendts
Inspiration
"Personalization is the key to cutting through the noise and making a meaningful connection with customers."
- Angela Ahrendts
Connection to Earth
"Motivation is the art of getting people to do what you want them to do because they want to do it."
- Dwight D. Eisenhower
Leadership
"Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually translate into leadership ability."
- Harvey Mackay
Leadership
"Leaders can let you fail and yet not let you be a failure."
- Stanley McChrystal
Leadership
"An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage."
- Jack Welch
Leadership
"A good leader takes a little more than his share of the blame, a little less than his share of the credit."
- Arnold Glasow
Leadership