Angela Ahrendts

"I don’t want to be sold to when I walk into a store. I want to be welcomed."

- Angela Ahrendts

"And if the end result is that someone, somewhere winds up believing they can do something out of the ordinary, well, then you’ve really made it."

- Angela Ahrendts

"Everyone talks about building a relationship with your customer. I think you build one with your employees first."

- Angela Ahrendts

"Personalization is the key to cutting through the noise and making a meaningful connection with customers."

- Angela Ahrendts