“Starbucks was founded around the experience and the environment of their stores. Starbucks was about a space with comfortable chairs, lots of power outlets, tables and desks at which we could work and the option to spend as much time in their stores as we wanted without any pressure to buy. The coffee was incidental.”
"Leadership is absolutely about inspiring action, but it is also about guarding against mis-action."
- Simon Sinek
Leadership
"When people are financially invested, they want a return. When people are emotionally invested, they want to contribute."
- Simon Sinek
Leadership
"True leaders understand that leadership is not about them but about those they serve."
- Simon Sinek
Leadership
"Empathy is being concerned about the human being, not just their output."
- Simon Sinek
Empathy
"Great leaders communicate and great communicators lead."
- Simon Sinek
Leadership
"Motivation is the art of getting people to do what you want them to do because they want to do it."
- Dwight D. Eisenhower
Leadership
"Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually translate into leadership ability."
- Harvey Mackay
Leadership
"Everyone talks about building a relationship with your customer. I think you build one with your employees first."
- Angela Ahrendts
Leadership
"Leaders can let you fail and yet not let you be a failure."
- Stanley McChrystal
Leadership
"An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage."
- Jack Welch
Leadership