“Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.”
"Organizational culture is not what’s written down. It’s the way things are done."
- Herb Kelleher
Awareness
"Your employees come first. And if you treat your employees right, guess what? Your customers come back."
- Herb Kelleher
Leadership
"A company is stronger if it is bound by love rather than by fear."
- Herb Kelleher
Leadership
"We have a strategic plan. It’s called doing things."
- Herb Kelleher
Productivity
"We have a strategic plan. It's called doing things."
- Herb Kelleher
Productivity
"Motivation is the art of getting people to do what you want them to do because they want to do it."
- Dwight D. Eisenhower
Leadership
"Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually translate into leadership ability."
- Harvey Mackay
Leadership
"Everyone talks about building a relationship with your customer. I think you build one with your employees first."
- Angela Ahrendts
Leadership
"Leaders can let you fail and yet not let you be a failure."
- Stanley McChrystal
Leadership
"An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage."
- Jack Welch
Leadership