“If you’re good to your staff when things are going well, they’ll rally when things go bad.”
"It’s not what you say, but how you say it that counts."
- Mary Kay Ash
Awareness
"No matter how busy you are, you must take time to make the other person feel important."
- Mary Kay Ash
Compassion
"Honesty is the cornerstone of all success, without which confidence and ability to perform shall cease to exist."
- Mary Kay Ash
Integrity
"Aerodynamically, the bumble bee shouldn't be able to fly, but the bumble bee doesn't know it so it goes on flying anyway."
- Mary Kay Ash
Courage
""Pretend that every single person you meet has a sign around his or her neck that says, ‘Make me feel important.’ Not only will you succeed in sales, you will succeed in life.""
- Mary Kay Ash
Motivation
"Motivation is the art of getting people to do what you want them to do because they want to do it."
- Dwight D. Eisenhower
Leadership
"Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually translate into leadership ability."
- Harvey Mackay
Leadership
"Everyone talks about building a relationship with your customer. I think you build one with your employees first."
- Angela Ahrendts
Leadership
"Leaders can let you fail and yet not let you be a failure."
- Stanley McChrystal
Leadership
"An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage."
- Jack Welch
Leadership