“The way you ask a question—and how you follow through in the conversation—has an impact on the result you get. It might not change the outcome, but it can take a lot of the sting out of hearing no.”
"I stopped caring so much whether I got a yes or a no. Which meant, I supposed, that I was starting to care a bit less about what other people thought about me. And it felt liberating."
- Jia Jiang
Liberation
"The world is changed by your example, not your opinion."
- Paulo Coelho
Influence
"No matter what people tell you, words and ideas can change the world."
- Robin Williams
Influence
"There is no greater good in all the world than motherhood. The influence of a mother in the lives of her children is beyond calculation."
- James E. Faust
Influence
"Who can justly measure the righteous influence of a mother’s love? What enduring fruits result from the seeds of truth that a mother carefully plants and lovingly cultivates in the fertile soil of a child’s trusting mind and heart? As a mother, you have been given divine instincts to help you sense your child’s special talents and unique capacities."
- Richard G. Scott
Influence
"If you do build a great experience, customers tell each other about that. Word of mouth is very powerful."
- Jeff Bezos
Influence