“If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.”
"If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends."
- Jeff Bezos
Awareness
"If you make customers unhappy in the physical world, they might each tell six friends. If you make customers unhappy on the internet, they can each tell 6,000 friends."
- Jeff Bezos
Awareness
"If you don’t understand the details of your business you are going to fail."
- Jeff Bezos
Awareness
"One of the huge mistakes people make is that they try to force an interest on themselves. You don’t choose your passions; your passions choose you."
- Jeff Bezos
Self-awareness
"I knew that if I failed, I wouldn’t regret that, but I knew the one thing I might regret is not trying."
- Jeff Bezos
Courage
"The world is changed by your example, not your opinion."
- Paulo Coelho
Influence
"No matter what people tell you, words and ideas can change the world."
- Robin Williams
Influence
"There is no greater good in all the world than motherhood. The influence of a mother in the lives of her children is beyond calculation."
- James E. Faust
Influence
"Who can justly measure the righteous influence of a mother’s love? What enduring fruits result from the seeds of truth that a mother carefully plants and lovingly cultivates in the fertile soil of a child’s trusting mind and heart? As a mother, you have been given divine instincts to help you sense your child’s special talents and unique capacities."
- Richard G. Scott
Influence
"The world is changed by your example, not by your opinion."
- Paulo Coelho
Influence