“The art of effective listening is essential to clear communication, and clear communication is necessary to management success.”
"Service brings satisfaction."
- James Cash Penney
Happiness
"I do not believe in excuses. I believe in hard work as the prime solvent of life’s problems."
- James Cash Penney
Hard Work
"Growth is never by mere chance; it is the result of forces working together."
- James Cash Penney
Teamwork
"The best teamwork comes from men who are working independently toward one goal in unison."
- James Cash Penney
Teamwork
"The best teamwork comes from those who are working independently toward one goal in unison."
- James Cash Penney
Teamwork
"Motivation is the art of getting people to do what you want them to do because they want to do it."
- Dwight D. Eisenhower
Leadership
"Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually translate into leadership ability."
- Harvey Mackay
Leadership
"Everyone talks about building a relationship with your customer. I think you build one with your employees first."
- Angela Ahrendts
Leadership
"Leaders can let you fail and yet not let you be a failure."
- Stanley McChrystal
Leadership
"An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage."
- Jack Welch
Leadership