"[On assuming the worst] You should find out before you flip out"
- Higgins
Awareness
"If you’re with the right person, even the hard times are easy."
- Higgins
Relationships
"Look, let me ask you one question. You’re a great man. Does Jane make you greater?"
- Higgins
Relationships
"This is Mascot Idol: Semifinals. One of these two contestants will be our new mascot. Will it be Macy Greyhound or Tina Feyhound?"
- Higgins
Creativity
"Human beings are never gonna be perfect, Roy. The best we can do is to keep asking for help and accepting it when you can. And if you keep on doing that, you’ll always be moving towards better."
- Higgins
Growth
"Motivation is the art of getting people to do what you want them to do because they want to do it."
- Dwight D. Eisenhower
Leadership
"Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually translate into leadership ability."
- Harvey Mackay
Leadership
"Everyone talks about building a relationship with your customer. I think you build one with your employees first."
- Angela Ahrendts
Leadership
"Leaders can let you fail and yet not let you be a failure."
- Stanley McChrystal
Leadership
"An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage."
- Jack Welch
Leadership