"Organizational culture is not what’s written down. It’s the way things are done."
- Herb Kelleher
Awareness
"Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that."
- Herb Kelleher
Leadership
"Your employees come first. And if you treat your employees right, guess what? Your customers come back."
- Herb Kelleher
Leadership
"A company is stronger if it is bound by love rather than by fear."
- Herb Kelleher
Leadership
"We have a strategic plan. It’s called doing things."
- Herb Kelleher
Productivity
"If I need to remind myself to bring something with me in the morning, I’ll usually put my car keys on top of it."
- Des Traynor
Organization
"You cannot run a successful retail business from memory."
- Josh Hartford
Organization
"I try to prep a lot of things in advance and be organized, whether that's meals, school runs, homework plans, plenty of GCSE revision."
- Tess Daly
Organization
"Organizing is what you do before you do something, so that when you do it, it is not all mixed up."
- A. A. Milne
Organization
"This is some rescue. You came in here and you didn't have a plan for getting out?"
- Princess Leia
Organization