I describe management as arts, crafts and science. It is a practice that draws on arts, craft and science and there is a lot of craft - meaning experience - there is a certain amount of craft meaning insight, creativity and vision, and there is the use of science, technique or analysis.

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"Companies are communities. There's a spirit of working together. Communities are not a place where a few people allow themselves to be singled out as solely responsible for success."

- Henry Mintzberg

Teamwork

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"Motivation is the art of getting people to do what you want them to do because they want to do it."

- Dwight D. Eisenhower

Leadership

"Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually translate into leadership ability."

- Harvey Mackay

Leadership

"Everyone talks about building a relationship with your customer. I think you build one with your employees first."

- Angela Ahrendts

Leadership

"Leaders can let you fail and yet not let you be a failure."

- Stanley McChrystal

Leadership

"An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage."

- Jack Welch

Leadership