“Let whoever is in charge keep this simple question in her head: not, how can I always do this right thing myself, but: how can I provide for this right thing to be always done?”
"Everything is sketchy. The world does nothing but sketch."
- Florence Nightingale
Awareness
"No man, not even a doctor, ever gives any other definition of what a nurse should be than this – ‘devoted and obedient.’ This definition would do just as well for a porter. It might even do for a horse. It would not do for a policeman."
- Florence Nightingale
Belief
"I did not think of going to give myself a position, but for the sake of common humanity."
- Florence Nightingale
Compassion
"“Apprehension, uncertainty, waiting, expectation, fear of surprise, do a patient more harm than any exertion.”"
- Florence Nightingale
Compassion
"The world is put back by the death of everyone who has to sacrifice the development of his or her peculiar gifts to conventionality."
- Florence Nightingale
Personal Growth
"Motivation is the art of getting people to do what you want them to do because they want to do it."
- Dwight D. Eisenhower
Leadership
"Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually translate into leadership ability."
- Harvey Mackay
Leadership
"Everyone talks about building a relationship with your customer. I think you build one with your employees first."
- Angela Ahrendts
Leadership
"Leaders can let you fail and yet not let you be a failure."
- Stanley McChrystal
Leadership
"An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage."
- Jack Welch
Leadership