If you build a great customer experience, customers tell each other about that. Word of mouth is very powerful.

More quotes by Jeff Bezos

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"If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends."

- Jeff Bezos

Awareness

"If you make customers unhappy in the physical world, they might each tell six friends. If you make customers unhappy on the internet, they can each tell 6,000 friends."

- Jeff Bezos

Awareness

"If you don’t understand the details of your business you are going to fail."

- Jeff Bezos

Awareness

"One of the huge mistakes people make is that they try to force an interest on themselves. You don’t choose your passions; your passions choose you."

- Jeff Bezos

Self-awareness

"I knew that if I failed, I wouldn’t regret that, but I knew the one thing I might regret is not trying."

- Jeff Bezos

Courage

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"You can get everything in life you want if you will just help enough other people get what they want."

- Zig Ziglar

Service

"So, whether you eat or drink or whatever you do, you should do it all for God's glory."

Service

"Whoever wants to be first must be slave of all. For even the Son of Man did not come to be served, but to serve, and to give his life as a ransom for many."

- Jesus

Service

"Do you know who will go first on the Day of Resurrection to the shade of God…Those who when given what is right accept it, when asked for something give freely and who judge in favor of others as they do for themselves."

- Prophet Muhammad (s)

Service

"If anyone fulfills his brother’s needs, Allah will fulfill his needs; if one relieves a Muslim of his troubles, Allah will relieve his troubles on the Day of Resurrection."

- Prophet Muhammad (s)

Service