"If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends."
- Jeff Bezos
Awareness
"If you make customers unhappy in the physical world, they might each tell six friends. If you make customers unhappy on the internet, they can each tell 6,000 friends."
- Jeff Bezos
Awareness
"If you don’t understand the details of your business you are going to fail."
- Jeff Bezos
Awareness
"One of the huge mistakes people make is that they try to force an interest on themselves. You don’t choose your passions; your passions choose you."
- Jeff Bezos
Self-awareness
"I knew that if I failed, I wouldn’t regret that, but I knew the one thing I might regret is not trying."
- Jeff Bezos
Courage
"The effort you invest today is the pride you feel tomorrow."
- Unknown
Hard Work
"I’m a great believer in luck, and I find the harder I work, the more I have of it."
- Thomas Jefferson
Hard Work
"The only thing that overcomes hard luck is hard work."
- Harry Golden
Hard Work
"A diamond is a piece of coal that stuck to the job."
- Michael Larsen
Hard Work
"A dream doesn’t become reality through magic; it takes sweat, determination and hard work."
- Colin Powell
Hard Work