"If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends."
- Jeff Bezos
Awareness
"If you make customers unhappy in the physical world, they might each tell six friends. If you make customers unhappy on the internet, they can each tell 6,000 friends."
- Jeff Bezos
Awareness
"If you don’t understand the details of your business you are going to fail."
- Jeff Bezos
Awareness
"One of the huge mistakes people make is that they try to force an interest on themselves. You don’t choose your passions; your passions choose you."
- Jeff Bezos
Self-awareness
"I knew that if I failed, I wouldn’t regret that, but I knew the one thing I might regret is not trying."
- Jeff Bezos
Courage
"When you change your thoughts, remember to also change your world."
- Norman Vincent Peale
Change
"And the day came when the risk to remain tight in a bud was more painful than the risk it took to blossom."
- Anaïs Nin
Change
"Do not stop thinking of life as an adventure. You have no security unless you can live bravely, excitingly, imaginatively; unless you can choose a challenge instead of competence."
- Eleanor Roosevelt
Change
"The greatest discovery of my generation is that a human being can alter his life by altering his attitudes."
- William James
Change
"If you don’t like the road you’re walking, start paving another one."
- Dolly Parton
Change