"You have to love a nation that celebrates its independence every July 4th, not with a parade of guns, tanks, and soldiers who file by the White House in a show of strength and muscle, but with family picnics where kids throw Frisbees, the potato salad gets iffy, and the flies die from happiness. You may think you have overeaten, but it is patriotism."
- Erma Bombeck
Love
"When your mother asks, 'Do you want a piece of advice?' It is a mere formality. It doesn't matter if you answer yes or no. You're going to get it anyway."
- Erma Bombeck
Awareness
"Worry is like a rocking chair: It gives you something to do but never gets you anywhere."
- Erma Bombeck
Awareness
"There is a thin line that separates laughter and pain, comedy and tragedy, humor and hurt."
- Erma Bombeck
Awareness
"Volunteers are the only human beings on the face of the earth who reflect this nation’s compassion, unselfish caring, patience, and just plain loving one another."
- Erma Bombeck
Compassion
"It takes less time to do things right than to explain why you did it wrong."
- Henry Wadsworth Longfellow
Efficiency
"There’s a tremendous power in using the least amount of information to get a point across."
- Rick Rubin
Efficiency
"Nothing is less productive than to make more efficient what should not be done at all."
- Peter Drucker
Efficiency
"If you measure it, it will improve."
- Seth Godin
Efficiency
"Good customer service costs less than bad customer service."
- Sally Gronow
Efficiency