Inspiring Retail Quotes to Ignite Your Passion for Success

"If you’re going through hell, keep going."

- Winston Churchill

"Everything is figureoutable."

- Marie Forleo

"The most difficult thing is the decision to act, the rest is merely tenacity."

- Amelia Earhart

"If you want to lift yourself up, lift up someone else."

- Booker T. Washington

"The only way to do great work is to love what you do."

- Steve Jobs

"Instead of wondering when your next vacation is, maybe you should set up a life you don’t need to escape from."

- Seth Godin

"Whether you think you can or you think you can’t, you’re right."

- Henry Ford

"Empowered and well-trained employees are the heart and soul of delivering outstanding customer experiences."

- John Zimmer

"The only thing worse than starting something and failing is not starting something."

- Seth Godin

"People like consistency. Whether it’s a store or a restaurant, they want to come in and see what you are famous for."

- Mickey Drexler

"Be brave. Take risks. Nothing can substitute experience."

- Paulo Coelho

"I learned to push the envelope when it comes to asking questions or making requests. And if you hear ‘that’s not possible,’ then ask ‘what is possible,’ instead of just saying thank you and leaving."

- Emily Weiss

"Like most retailers, we don’t know exactly where we will land at the end of it, but our curiosity and willingness to create will be a guide for us."

- Jesper Brodin

"Setting goals is the first step in turning the invisible into the visible."

- Tony Robbins

"You can’t build a reputation on what you are going to do."

- Henry Ford

"The biggest sources of opportunity are collaboration and partnership. And today, with digital communication, there is more of that everywhere."

- Mark Parker

"Whatever you’re thinking, think bigger."

- Tony Hsieh

"Retail is a customer business. You’re trying to take care of the customer, solve something for the customer."

- Erik Nordstrom

"Businesses that prioritize conscious consumerism and embed it into their CX strategy will gain a competitive advantage in the marketplace."

- Indra Nooyi

"Change almost never fails because it’s too early. It almost always fails because it’s too late."

- Seth Godin

"If you do what you’ve always done, you’ll get what you’ve always gotten."

- Tony Robbins

"Technology is not just a tool; it's the foundation of modern customer experience."

- Brian Chesky

"In customer experience, the little things are the big things. Pay attention to every detail."

- Shep Hyken

"Personalization is the key to cutting through the noise and making a meaningful connection with customers."

- Angela Ahrendts

"Customer service is not a cost center; it's a revenue generator. Exceptional service leads to repeat business and referrals."

- Micah Solomon

"If you make a sale, you make a living. If you make an investment of time and good service in a customer, you can make a fortune."

- Jim Rohn

"Customers may forget what you said, but they will never forget how you made them feel."

- Warren Buffett

"Your brand is not what you sell; it's the experience you deliver."

- Tony Hsieh

"Keep yourself positive, cheerful and goal-oriented. Sales success is 80% attitude and 20% aptitude."

- Brian Tracy

"People don’t buy what you do, they buy why you do it."

- Simon Sinek

"You may not control all the events that happen to you, but you can decide not to be reduced by them."

- Maya Angelou

"Don’t count the days. Make the days count."

- Muhammad Ali

"Think like a queen. A queen is not afraid to fail. Failure is another stepping stone to greatness."

- Oprah Winfrey

"You don’t have to see the whole staircase, just take the first step."

- Martin Luther King, Jr.

"Set your goals high, and don’t stop till you get there."

- Bo Jackson

"Your most unhappy customers are your greatest source of learning."

- Bill Gates

"Alone we can do so little, together we can do so much."

- Helen Keller

"Believe you can and you’re halfway there."

- Theodore Roosevelt

"Today is always the most productive day of your week."

- Mark Hunter

"Most of the important things in the world have been accomplished by people who have kept on trying when there seemed to be no hope at all."

- Dale Carnegie

"Success is never final, failure is never fatal. It’s courage that counts."

- John Wooden

"A successful man is one who can lay a firm foundation with the bricks others have thrown at him."

- David Brinkley

"Every strike brings me closer to the next home run."

- Babe Ruth

"The difference between a successful person and others is not a lack of strength, not a lack of knowledge, but rather a lack of will."

- Vince Lombardi

"You don’t learn to walk by following rules. You learn by doing and falling over."

- Richard Branson

"Success is the culmination of failures, mistakes, false starts, confusion, and the determination to keep going anyway."

- Nick Gleason

"Success is the ability to go from failure to failure without losing your enthusiasm."

- Winston Churchill

"Two roads diverged in a wood, and I – I took the one less traveled by, and that has made all the difference."

- Robert Frost

"The best revenge is massive success."

- Frank Sinatra

"Do not let what you cannot do interfere with what you can do."

- John Wooden

"Tough times never last, but tough people do."

- Robert Schuller

"A goal is a dream with a deadline."

- Napoleon Hill

"Well done is better than well said."

- Benjamin Franklin

"Some men see things as they are and ask why ... I dream of things that never were and ask why not?"

- Robert Kennedy

"Don’t get so busy making a living that you forget to make a life."

- Dolly Parton

"Your customer doesn’t care how much you know until they know how much you care."

- Damon Richards

"Preparation, I have often said, is rightly two-thirds of any venture."

- Amelia Earhart

"Growth and comfort do not coexist."

- Ginni Rometty

"Fear kills more dreams than failure ever will."

- Suzy Kassem

"Keep your face always toward the sunshine - and shadows will fall behind you."

- Walt Whitman

"Be passionate and move forward with gusto every single hour of every single day until you reach your goal."

- Ava DuVernay

"Shoot for the moon and if you miss you will still be among the stars."

- Les Brown

"You miss 100% of the shots you don’t take."

- Wayne Gretzky

"The questions you ask are more important than the things you could ever say."

- Thomas Freese

"If you take care of your employees, they will take care of your customers better than anybody else."

- Kip Tindell

"Sometimes when you innovate, you make mistakes. It’s best to admit them quickly and get on with improving your other innovations."

- Steve Jobs

"Make a customer, not a sale."

- Katherine Barchetti

"I don’t want to be sold to when I walk into a store. I want to be welcomed."

- Angela Ahrendts

"Earning your customers’ trust is done by not taking their business for granted, adding value to their lives and helping them solve problems."

- Mark Parker

"Retail is a customer business. You’re trying to take care of the customer—solve something for the customer."

- Erik Nordstrom

"It takes two to speak the truth – one to speak, and another to hear."

- Henry David Thoreau

"You walk into a retail store, whatever it is, and if there’s a sense of entertainment and excitement and electricity, you wanna be there."

- Howard Schultz

"The secret of getting ahead is getting started."

- Mark Twain

"The way to get started is to quit talking and begin doing."

- Walt Disney

"If you want to succeed you should strike out on new paths, rather than travel the worn paths of accepted success."

- John D. Rockefeller

"The internet is a wonderful tool. Use it to connect and partner with other businesses and collaborate with one another to forge mutually-beneficial relationships."

- Mark Parker

"One of the most important differentiators between you and your competitors is the experience you provide."

- Philip Green

"Success is where preparation and opportunity meet."

- Bobby Unser

"Change before you have to."

- Jack Welch

"Businesses often forget about the culture, and ultimately, they suffer for it because you can’t deliver good service from unhappy employees."

- Tony Hsieh

"When you look at the reasons people leave companies, it’s usually because their boss is a jerk or because they aren’t learning and growing."

- Neil Blumenthal

"Every action is an opportunity to improve."

- Mark Graban

"All progress takes place outside the comfort zone."

- Michael John Bobak

"One order management system, one database, one inventory. Without these you will never seem seamless to your customer."

- Andy Laudato

"I was reading all these reports that were down on retail brick-and-mortar, saying it’s all about online… I think brick-and-mortar is an amazing opportunity to use our stores and our store staff as a vehicle to truly engage with the community in a way no other retailers are doing."

- Jim Brett

"Don’t look at your feet to see if you are doing it right. Just dance."

- Anne Lamott

"Encourage your sales employees to quit the hard sales and pressure tactics. It’s self-serving and unappreciated by customers."

- Ron Johnson

"My company is an extension of me, so when I designed my stores I wanted people to feel that they were in my home."

- Tory Burch

"You can make a million excuses for why something didn’t go well, but ultimately, just fix it and get on with it. Be a solutions person."

- Emily Weiss

"You just can’t beat the person who never gives up."

- Babe Ruth

"Never have a mandatory sell. This rule gets violated all the time; it just drives me nuts."

- Joe Coulombe

"It is a well-known fact that bringing in technologies in the retail sector is good for customers."

- N. R. Narayana Murthy

"It hurt because it mattered."

- John Green

"Data is king. Having the numbers on hand, and being able to easily communicate them, means you and your vendors can work together to optimize sales."

- Anne Enriquez

"It has been my observation that most people get ahead during the time that others waste."

- Henry Ford

"You are never too old to set another goal or to dream a new dream."

- C.S. Lewis

"Tomorrow belongs to those who can hear it coming."

- David Bowie

"There is no engine or vehicle like business to make a difference."

- Walter Robb

"You cannot run a successful retail business from memory."

- Josh Hartford

"You don’t close a sale; you open a relationship if you want to build a long-term, successful enterprise."

- Patricia Fripp

"Fall seven times, stand up eight."

- Japanese Proverb

"Your attitude, not your aptitude, will determine your altitude."

- Zig Ziglar

"The successful warrior is the average man, with laser-like focus."

"There are no limits to what you can accomplish, except the limits you place on your own thinking."

"Success seems to be connected with action. Successful people keep moving. They make mistakes but they don’t quit."

"Dream big! There are no limitations to how good you can become or how high you can rise except for the limits you put on yourself."

"If you don’t give up on something you truly believe in, you will find a way."

"Act as if what you do makes a difference. Because it does."

"Sales success comes after you stretch yourself past your limits on a daily basis."

"I never see failure as failure, but only as the game I must play and win."

"High expectations are the key to everything."

"If you can’t describe what you are doing as a process, you surely don’t know what you’re doing."

"Every sale has five basic obstacles: no need, no money, no hurry, no desire, no trust."

"For a leader, getting results is more important than getting credit."

"There is always room at the top."

"Sales enablement can’t be reactive. It has to be a full-blown strategy that’s woven into the fabric of the company."

"You can’t propose a mutually beneficial business relationship until you can’t understand their business."

"The customer doesn’t care about features, rather they care about solving their problems."

"Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business."

"If you are not willing to learn, no one can help you. If you are determined to learn, no one can stop you."

"If people like you, they’ll listen to you, but if they trust you, they’ll do business with you."

"Lack of direction, not lack of time, is the problem. We all have 24-hour days."

"Remember that failure is an event, not a person. Yesterday ended last night."

"It’s easier to explain price once than to apologize for quality forever."

"Every choice you make has an end result."

"For every sale you miss because you’re too enthusiastic, you will miss a hundred because you’re not enthusiastic enough."

"If you aim at nothing, you will hit it every time."

"Growing your customer base is important, sure. But your existing customers are your bread and butter, and you need to convince them to stick around."

"Sales associates should respect customers and believe in your product."