Myles Downey

"When a team is in conflict and is not making progress, try declaring one minute’s silence. This is a very challenging and powerful technique. The reflection that the individuals engage in during this minute is undistracted and seems to bring them face-to-face with their integrity. At the end of the silence, someone will usually take the risk and say what needs to be said, thus unblocking the team."

- Myles Downey

"For a team to experience more of its potential, the interference must be reduced. Interference in a team might include the following: Lack of trust in other team members; Fear of ridicule; Fear of being dominated; Pursuit of personal agendas; Need to lead; Lack of clarity about the task or the goals; Pursuit of incongruent goals; Hidden agendas; Not understanding (or distrusting) each other’s intentions; No agreed process for working together; An absence of agreed ground rules; Rivalries; No listening; No meaningful collective work; Beliefs and positions (‘this is how things are or should be’)."

- Myles Downey