Every interaction with a customer is an opportunity to make them feel valued, heard, and understood. The more you can do this, the more likely they are to come back or recommend your business to others.

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"Every interaction with a customer is an opportunity to make them feel valued, heard, and understood. The more you can do this, the more likely they’re to come back or recommend your business to others."

- Sarah Walters

Relationships

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"If you don’t share someone’s pain, you can never understand them."

- Nagato

Empathy

"Empathy is being concerned about the human being, not just their output."

- Simon Sinek

Empathy

"Great leaders are willing to be vulnerable and transparent."

- Liz Wiseman

Empathy

"May the God who gives endurance and encouragement give you the same attitude of mind toward each other that Christ Jesus had."

- Romans 15:5

Empathy

"I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel."

- Maya Angelou

Empathy