"It takes less time to do things right than to explain why you did it wrong."

- Henry Wadsworth Longfellow

"There’s a tremendous power in using the least amount of information to get a point across."

- Rick Rubin

"Nothing is less productive than to make more efficient what should not be done at all."

- Peter Drucker

"If you measure it, it will improve."

- Seth Godin

"Good customer service costs less than bad customer service."

- Sally Gronow