“You should not build your customer service system on the premise that your organisation will never question the whims of your clients.”
"As I grew older it seemed that I was not making a big enough difference, particularly given my own incredible good fortune. I went from feeling content that things were going well, to realizing that I hadn’t even begun to scratch the surface of what needed to be done."
- Richard Branson
Awareness
"Have fun, work hard and money will come. Don’t waste time – grab your chances. Have a positive outlook on life. When it’s not fun, move on."
- Richard Branson
Happiness
"As soon as something stops being fun, I think it’s time to move on. Life is too short to be unhappy. Waking up stressed and miserable is not a good way to live."
- Richard Branson
Happiness
"My general attitude to life is to enjoy every minute of every day. I never do anything with a feeling of, ‘Oh God, I've got to do this today.’"
- Richard Branson
Happiness
"All you have in business is your reputation – So it’s very important that you keep your work."
- Richard Branson
Integrity
"You can get everything in life you want if you will just help enough other people get what they want."
- Zig Ziglar
Service
"So, whether you eat or drink or whatever you do, you should do it all for God's glory."
Service
"Whoever wants to be first must be slave of all. For even the Son of Man did not come to be served, but to serve, and to give his life as a ransom for many."
- Jesus
Service
"Do you know who will go first on the Day of Resurrection to the shade of God…Those who when given what is right accept it, when asked for something give freely and who judge in favor of others as they do for themselves."
- Prophet Muhammad (s)
Service
"If anyone fulfills his brother’s needs, Allah will fulfill his needs; if one relieves a Muslim of his troubles, Allah will relieve his troubles on the Day of Resurrection."
- Prophet Muhammad (s)
Service