"Individuals shape into a team when they learn first about one another as human beings and then grow from that understanding into a sense of who they can become together. In the start-up, plan activities that allow team members to relate to one another on a human level wherein they discover each other’s skills, talents, and anything else they bring that will help achieve the goals of the work ahead. This sets the stage for self-organization and cross-functional behavior."

- Lyssa Adkins

"A ScrumMaster who takes teams beyond getting agile practices up and running into their deliberate and joyful pursuit of high performance is an agile coach."

- Lyssa Adkins

"A project manager and an agile coach are not even as much alike as a house cat and a jaguar. They are simply not in the same family. A project manager plans and controls, supervising throughout. A coach guides. A project manager’s success equals the success of the project. An agile coach’s success equals the team’s continual improvement and their pursuit of high performance. The two are focused on completely different things and thus act completely differently."

- Lyssa Adkins

"‘Take it to the team.’ Take any perceived problem to the team. They know what’s really happening and what to do about it. Everyone can rely on the cadence agile gives them to consider such problems. It’s called the retrospective."

- Lyssa Adkins