Another key trend is that consumers live on their smartphones and expect the same level of service from a small business that they receive from Amazon, Uber, or Domino’s – informational transparency, automated communications, and seamless interactivity.

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"I’ve been sober for 18 years now. It wasn’t like you flick a switch, and you’re sober. It takes a while. You have to learn how to do everything all over again. There is life after addiction, and it’s really good. If I had known, I’d have stopped earlier."

- Joe Walsh

Hope

"A homeless veteran should not have to stand at a freeway exit with a cardboard sign. That’s not okay."

- Joe Walsh

Respect

"I can’t complain but sometimes I still do Life’s been good to me so far"

- Joe Walsh

Contentment

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"Today’s challenges are tomorrow’s routines."

- Unknown

Adaptation

"Just like games, no matter how well you have things lined up in your life, there’s always something to keep you on your toes."

- Junichirou Kagami

Adaptation

"The nerve of those Whos. Inviting me down there - on such short notice! Even if I wanted to go, my schedule wouldn't allow it."

- The Grinch

Adaptation

"Embrace each shift in your life like a dragonfly zips through a summer breeze"

Adaptation

"Like the dragonfly, adapt and conquer your skies with elegance and power"

Adaptation