Even the best of what formerly passed for good customer service is no longer enough. You have to be no less than a customer concierge, doing everything you can to make every one of your customers feel acknowledged, appreciated, and heard. You have to make them feel special, just like when your great-grandmother walked into Butcher Bob's shop or bought her new hat, and you need to make people who aren't your customers wish they were.

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"You can’t be heard if you’re not communicating."

- Gary Vaynerchuk

Awareness

"A penguin cannot become a giraffe, so just be the best penguin you can be."

- Gary Vaynerchuk

Self-awareness

"I suck at selling, I’m great at talking about the things I care about."

- Gary Vaynerchuk

Self-awareness

"There no longer has to be a difference between who you are and what you do."

- Gary Vaynerchuk

Integrity

"Suffocate your bullshit."

- Gary Vaynerchuk

Motivation

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"You can get everything in life you want if you will just help enough other people get what they want."

- Zig Ziglar

Service

"So, whether you eat or drink or whatever you do, you should do it all for God's glory."

Service

"Whoever wants to be first must be slave of all. For even the Son of Man did not come to be served, but to serve, and to give his life as a ransom for many."

- Jesus

Service

"Do you know who will go first on the Day of Resurrection to the shade of God…Those who when given what is right accept it, when asked for something give freely and who judge in favor of others as they do for themselves."

- Prophet Muhammad (s)

Service

"If anyone fulfills his brother’s needs, Allah will fulfill his needs; if one relieves a Muslim of his troubles, Allah will relieve his troubles on the Day of Resurrection."

- Prophet Muhammad (s)

Service