“No matter how many customers you have, each is an individual. The day you start thinking of them as this amorphous ‘collection’ and stop thinking of them as people is the day you start going out of business.”
"The more advocates you have, the fewer ads you have to buy."
- Dharmesh Shah
Service
"If you don’t share someone’s pain, you can never understand them."
- Nagato
Empathy
"Empathy is being concerned about the human being, not just their output."
- Simon Sinek
Empathy
"Great leaders are willing to be vulnerable and transparent."
- Liz Wiseman
Empathy
"May the God who gives endurance and encouragement give you the same attitude of mind toward each other that Christ Jesus had."
- Romans 15:5
Empathy
"I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel."
- Maya Angelou
Empathy