"Customers don’t care about your solutions. They care about their problems."
- Anon
Awareness
"It's only one straw,' said 8 billion people."
- Anon
Awareness
"You can tell how big a person is by what it takes to discourage him."
- Anon
Courage
"Anyone who thinks they're too small to make a difference has never met the honey bee."
- Anon
Inspiration
"The customer experience is not a department, it’s everyone’s job."
- Anon
Teamwork
"You can’t be that kid standing at the top of the waterslide, overthinking it. You have to go down the chute."
- Tina Fey
Taking Risks
"You cannot plow a field by turning it over in your mind. To begin, begin."
- Gordon B. Hinckley
Taking Risks
"Do not wait for the perfect time and place to enter, for you are already onstage."
Taking Risks
"If you don’t risk anything, you risk even more."
- Erica Jong
Taking Risks
"If the highest aim of a captain were to preserve his ship, he would keep it in port forever."
- Thomas Aquinas
Taking Risks