"In an online world, our online words are our emissaries; they tell the world who we are."
- Ann Handley
Awareness
"[Sales and marketing] have to start talking to each other. They’ve got to stop spilling each other’s beers."
- Ann Handley
Teamwork
"Make the customer the hero of your story."
- Ann Handley
Creativity
"The expert in anything was once a beginner."
- Helen Hayes
Learning
"Learn as if you will live forever, live like you will die tomorrow."
- Mahatma Gandhi
Learning
"To know how much there is to know is the beginning of learning to live."
- Dorothy West
Learning
"In the beginner’s mind, there are many possibilities; in the expert’s mind, there are few."
- Vince Gironda
Learning
"I am always doing what I cannot do yet in order to learn how to do it."
- Vincent van Gogh
Learning