Vitaly Gordon, Vice President, Data Science and Engineering, Einstein, Salesforce

"You don't need to know how the technology of a microwave works to use it — it is simply a tool. We're now entering the same phase with AI, thanks to the huge influx of no-code, point‑and-click tools. AI will become a widely used utility by everyone, regardless of technical background. As a result, most of the AI applications in the coming years will be built by people with little or no AI training."

- Vitaly Gordon, Vice President, Data Science and Engineering, Einstein, Salesforce